General

Joining a Zoom Meeting

Common problems in our limited experience

A short Video by Idris to get you going HERE

1 You Can’t hear the other Participants:

Your computer speakers are not turned up
It doesn’t normally go well when you first join a busy meeting and everyone is chatting away and you think they can’t can’t hear you but quite possibly they can, and you are being overheard as you struggle!

2 You Cant see all the other Participants or they can’t see you:

The text below is copied from another Website, Digital Trends

Nothing is more frustrating than having your webcam or audio not work on a Zoom call. If your web camera is not showing up or is selected and is not working on Zoom, then you might want to try some of these basic tips first.

When you join a call, Zoom will prompt you with an option to Join with Video before entering the meeting. Always click this button, or else you will enter the call without your camera feed.

If your web camera isn’t showing up, the first thing to do is check to make sure all other programs that use the webcam are closed. Zoom won’t be able to use the camera it if you’ve already given access to it in a different application.

If your webcam or audio still isn’t working, you can test your audio and video in Zoom by clicking this link. Once open, you can join the call as usual on the Zoom app, and follow the instructions on the screen.

If you’ve joined on the web (or to just double-check your webcam in the main Zoom app,) you can also select your webcam by clicking Start Video (it might say Stop Video if you’re in a call.) If the screen is blank, you can then click the arrow next to the video camera icon and choose Same as system or a more specifically named webcam from the list.

If things still aren’t working right, you might also might want to try and uninstall Zoom and reinstall it from the Zoom download center. We’ve got a guide that can help you with that.